The 1st and 2nd generations of the MacBook offered many perks, seeming durability and long-lasting design among them. Unfortunately, these and other MacBooks often require keyboard repairs. Back in 2015 when Apple released the 15” MacBook Pro, the company announced a recall due to an overheating battery. Then in 2017-2018, a few non Touch Bar 13” MacBook Pros with SSDs (solid-state drives) were proven to have data loss issues. Later in 2018, newer models of the 13” and 15” MacBook Pro line with Intel i5, i7, and i9 cores showed significant overheating, causing Apple to release a supplemental software update in order to rectify the situation.
So while Apple offers a lot in its line of laptops, we know that owning an Apple computer comes with a hefty chance that you’ll need a computer repair. Before you hit up the nearest and flashiest-looking store, however, be sure your local computer repair shop checks out against this authentication list,
You’ll want to find out what the shop will charge. Consider labor costs as well as how far you may have to dig into your wallet to cover parts replacements. Call some of the local computer repair shops you’re checking out, and ask for an estimate on your repair. Be specific about the make and model of your PC; some Apple parts and repairs can rack up quite the bill. The price a computer repair shop quotes you may not include parts costs, so be wary.
Any repair is only as good as the warranty the shop offers. A longer warranty certainly projects confidence in the shop’s service and expertise, while a shorter warranty period may imply poorer quality.
While most repair companies require that you drop off your PC and pick it up later, some businesses offer mobile repair services. As you narrow your list of expert computer repair shops, consider checking if each shop offers this option.
Area of Expertise
Many computer repair shops specialize in PC repairs, but most device repair shops prefer to keep their service offerings general. Although the latter is a decent option, be on the lookout for shops with specific expertise and a long track record in the computer repair business.
Reviews and Customer Service
Finally, check into the reviews for an inside scoop on the workings and success of the computer repair shop. While some reviews may be skewed and fake – read each one with a grain of salt! – you may get a fairly accurate feel for how well the company services its customers. Regarding the area of expertise we mentioned earlier, be on the lookout specifically for positive computer repair reviews in the lineup. A “customer first” mentality – that’s what you’re after as you look for the best local computer repair shop for you.
While we hope you and your MacBook, Chromebook, or other computer are thriving, Cellular Zone is always here to offer you expert computer repairs! Check out our locations to find your closest Cellular Zone shop, and start your professional computer repair today!